Please advise if you can assist in this matter. They were a present but the recipient seemed to be very happy with them. The replacement pair were not a size 7 - they were somewhere around a 6 3/4 length, the heel size was really wide again, and when they sewed on the straps, the stitching stuck through to the inside of the shoe rubbing the right side of my foot! Im quite sure the general sound quality has improved a bit too with the problem aside. These are easy to wear & walk, and are also not slippery on the soles. The leather is very soft and the footbed is excellent. It appears to have adhered really well but only time will tell on that. The leg portion hits slightly above mid-thigh, and the waist comes up a few inches under the chest. Bought for my son. For $20 I was really disappointed with these.