The product is shipped in two pieces. Wer die Rezension von mir hilfreich fand, darf gerne auf "hilfreich" klicken. The instructions say to hang it, remove it, and let it sit for an hour, but thats just not possible for me. When I googled the restaurant he worked it, it was within blocks of where I stayed in Florence a few years. I got this dress because I had a funeral to attend. Fast delivery, great product, as described. I bought these for my husband to use when traveling. This is not my first pair of Birkenstock (in fact I have quite a few) and this one is by far the most unique in its design with the black sole and huge silver buckle. Dont know why Birkenstock accommodates people with narrow feet but ignores those with wide feet. if only they would respond to me !