I contacted Turtle Beach like the box states. Ok, Since Keen has been outsourcing the manufacturing of what use to be "Made in Oregon" $hoes?? The Quality is on par with Paylees shoes that were widely sold for 15-22$ years ago. 00 these are only 19. I’ve been wearing the forest purple hedgehog slippers for 3 days and here’s my thoughts on them. Plus the durability of the clothing rack is so well made! Everything seems great, except the volume is not loud enough for my tastes. Admittedly, we haven’t owned them for long so I can’t speak to the battery life. Ordered again and the 6 was still too small but bigger than the last. I CANNOT get them to change to MP3 mode, or FM radio mode for that matter. I have a glass cover on my phone.