Original headband snapped close to the ear. Inside, was a Gucci Lens cloth, carry bag, registration card, and case. If you miss these try UGGS site or Zappos or DSW there are plenty of places to get UGG sandals and their boot brands. No noticeable degradation in sound quality from the speakers either. These arrived on time and the packaging and instructions were good. My dog ended up chewing my last cord so the fact that I could just order a new one was very convenient Great product! You can see from the photos that these headphones are also quite discrete in the ear. It feels more comfortable in the ears and charges very quickly. It is very lightweight which for some might be an issue in terms of keeping it from moving around (when taking out or putting in bikes) .