The auto skills center did not have exhaust removal pliers. though a bit more Treble than Bass. If you dont like the Astro, Natural Bass, Balanced, or TR mode, then you can go on the Astro forums and use the other equalizer presets that people have created. Note: I wear a 39 narrow in Birkenstocks and love how snugly these clogs fit my feet, which may, however, pose a problem for women with wider feet. The only reason I didnt give a five star rating is because the insole is really just the fleecey stuff - no extra padding. When I gave it to my boyfriend for Christmas, he couldnt really play it until he went out to by controllers! As you can see at only 15 it pumps out alot of bass. It was not shipping fault. Quality is superb. Every piece of lint and dust particle sticks to it and makes me not want to use it, so after using it for a couple of days I had to buy a different case, hopefully it’s not a dust magnet too.