This is a Dell problem since I have a hard time pairing pretty much any Bluetooth audio device, just putting it out there. This phone is so much better in photographic quality then my Galaxy Note 10+ and my fiancé’s IPhone X Max. I keep trying to find ways to justify the purchase price of $150. I bought these for my daughter as a less expensive alternative to Crocs. I think this headband will at least last me the one event I want to wear it to. The refurbished UE MegaBlast a great value and a fantastic speaker if you do not need to use the embedded microphone. I did manage to get mine clean & dry & oder free free with Dawn dishwashing liquid, clean damp cloth, kitchen brush, paper towels and a hand vac. This hasnt left mark on my foot or make them unbearable but I dont think I love them. 5, but wear a 6 in Skechers. This seems like a good device so far after a day of use.