The handle is just a tied string and the string just popped out. This is my second order from this manufacturer. Although they showed a little, they didnt look bad. I do like having the volume control on the cord. Would recommend highly. The social aspect of this game is half the experience. Keeps you from losing air pods while walking. Seems like the toe part wasnt glued properly. Once most of the ice had thawed (shoes are still dry at this point), I simply took the bags out and went for a walk in the shoes. This one tells you a % of battery that is left.