We LOVE our wine rack! Since they are a cheap price-not worth returning because I have to pay for UPS to pick up. This kind of issues are expected only on cheap devices. These start out a little tight, but 1-2 hours of wearing and they become exact. I can wear it for trips to the store or gas station. Boy do I! For the price I paid, and for what I wanted (something to absolutely blow away my old A40s) I didnt get the real deal from Steelseries. Also the top part- shoulder straps and upper back was too loose on me. I wish you the best! , I use Stoners Invisible Glass to clean, then this product.