Going to look into returning these. We ordered a wide width and it fit like other wide width shoes she owns. The very first time the device kept loosing WiFi connection and it tells you when it’s lost and when it’s reconnecting. But my mom tried them, and it worked great for her so we keep them. They sound terrible. We have ladies size 9 ankle boots and mens size 12 shoes gym shoes. These shoes look ok and are very comfortable from the first walk, no rubbing, no blisters. I looked up "wide sandals* and this popped up and there seemed to be a lot of other wide footed peeps that really liked this shoe. It’s not MagSafe. Also the buckle that goes around the ankle is funny.