Apparently you get what you pay for with computer headsets. But seeing as it is clearly busted up, we can’t go any higher than one star. They were able to give me a $10 refund to purchase new screws to finish. 5 with a narrow foot and long toes. In use, despite the chunky looks, its nice and light to carry - with big buttons for the controls, when you need them (I tend to use my phone to play/pause/etc. I was amazed with the sound quality. Thats fine for my daily exercise, but not ideal for travelers and commuters. By loud I mean super bright. And am glad to finally find a pretty feminine closed toe wedge to wear when I don’t have time for a pedicure. But Ill likely by a new pair before then anyway.