Thats why I have return it next day. The calls with noise cancellation turned on were a lot better. Very nice looking cabinet. All in all, pleased with my purchase. - Control the Sound:Theres alot of options on the back of this speaker to play with the sound quality. 5"6-12m up to 5. Ive had this for about a month now. This organizer is well made and fits most of the spice bottles I have. And when he runs shoe sticks to the ground and makes him fall . They also look a little nicer on her feet than I thought they might.