The look and feel of them made me never want to own another pair of sandals again. The good news is you can test to see if yours is defective. Bring back the old tevas . I was concerned I would have to pay a ton to get it fixed. I have dropped them numerous times onto hard surfaces and they have soldiered on. Parce que j’ai acheté des souliers très fancy et je voulais les voir souvent au lié de les laissés dans un garde-robe. It’s plastic feet however aren’t going to save your floor, so I hope you’re on a rubber mat or a thick rug or something. They weren’t dead, just taken out of commission. Never going back! The sound is very good and the quality as well.