First off, I like that it is deeper than average. So I ordered a 5, and thought the problem was fixed: the shoe had no sliding, and the heel chafe was gone and didnt come up too high, but overall, the shoe length was not long enough (toes squished). Il prodotto vale e meriterebbe indubbiamente le 5 stelle ma per quanto riportato sopra ne sottraggo una, ho proceduto al reso ad Amazon ed attendo la fine del previsto iter in modo poi da acquistare laltra versione che a me interessa che costa una minima differenza in più. Anyone considering these, dont hesitate. I have bought cheap ones and returned them. stay safe ppl I found the pads actually more comfortable than the Bose, very similar to Sony 1000xm3. My low rating is due to the neck band and sound. It seems that the base needs to be a little larger so it wont be so top heavy Dont know if this is a glitch, but I was disappointed that the text itself did not convey over to the band without the image.