The hooks scraped the paint off the door casement. With working or playing games for 5 or 6 hours I had to reposition them on my head a couple times. Nice range too. So, now what? I just got swindled because they will only accept “new and unused” product back? POPPYCOCK! As of today, February 6, 2018, the stand has begun to separate from the adhesive. The phantoms (although cheaper) are much more comfortable IMHO. I have always been hesitant in trying these things because I didnt want it to damage my handheld device. While the headset is technically wireless and has good battery, you need to charge this little adapter very often. The sound quality is awful. Another downside was the cable.