And now that I am back in town, there is no option for me to contact customer service here, because my trip occurred more than 30 days after purchase (less than 60 days). As useless as balancing a spoon on my nose and then trying to run while keeping it in place. Ive worn crocs for years and have found those made in China or USA fit slightly bigger than any other countries. This last order we ordered two sizes (1 and 2) as her last was a 12 that she wore for two yrs. We really like the app and find it useful. It keeps them clean and safe when moving, and if you are short on space when you get where you’re going they can stay stored this way and slide them under the bed. Since Ive got them, trying to use the crap out of them the lowest Ive seen the ear buds get down to is 80%, immediately afterwards putting them in the wireless charger, which still shows 3/3 bars. Do not buy these they broke the very first day I wore them so disappointed The racks link together with supplied parts but assembly is tedious and the quality isnt ideal; however I see the complete product as a good value. The FebSmart cards with the Atheros chipsets gave me slow speeds on the default settings and require more attention to the settings.