They also did not come in a box just a plastic bag. The leather (maybe it’s pleather? Idk I’m not an expert on fabrics) pads are super soft and cushy and fit perfect on my ears. Heck, its a great bike anyway. She enjoys not having to worry about tieing her shoes and I like how easy they are to keep ckean. FIT HER PERFECTLY, ONLY THING MISSING WAS A VOLLEYBALL TAG ON THEM. Im considering returning it. We use it with our Apple TV and with AirPlay and the Heos app. It worked only alright. We had another bluetooth speaker that is waterproof, but doesnt deliver the best sound as this one. I dont have wide feet but if You do better get the 11.