beautiful The instructions are just pictures, but my daughter had no real problems with understanding! Even with my toes pressed to the front of the shoe, my heel still hung over the back slightly. instead I took a black sharpie and filled in the small knick that occurred presumably during shipping. One last gripe - Id like to see some kind of loop on the main tube somewhere for a bike lock / chain, whatever. So it does it’s job in keeping shoes in an organized fashion. At one point, I went to lock my car and noticed an AirPod on the ground. Just crawled into bed with a grin on my face. I added a full insert and it helped but then the entire shoe was not as comfortable because it made the back rub on my hee. Now Im stuck $50 short and with a nasty smelling watered-down perfume.