I contacted Apple and they said the headphones were no longer under their warranty as they had been refurbished. Quality sandals, very comfortable, nice looking and very stylish. Reading other reviews from 2019 and before it looks like some the suggestions have be implemented like labeling panels. All is now right with the world. They give great arch support (a must for me! I use my controllers 2 to 4 hours daily. These actually fit well enough I forgot they were even on. Does what a good case does, protects and adds some character (pun intended) to your pod case. Save your money and buy something sturdy. Alles top!