It was not the headset. until I opened the door and almost all of the spice rack holders that I purchased from this maker had broken away from the door and clattered to the floor. If youre a true 10 or larger order up! Supplier would take no responsibility and deferred to Amazon. The product is what I want, in fact, almost perfect. Your sister will laugh at you, though. They look cool and kept my feet nice and dry. Both use the bungee strings for adjustment in a way that is more effective than Id realized ahead of time -- they work like any shoe laces. I love how easily they can come off and be carried with me. Initially was bummed I couldnt purchase the old pair again and was worried if these would serve my purposes.