extremely frustrating when you buy a new product and they are ripped. I took the Rightline Gear Sport Jr. Love the words in this card its very hard these days to get nice words in a card. However, I dont see how one could safely hang two adult-sized mountain bikes from this rack unless you have a $10,000 bike that only weighs 20 lbs and/or it is securely bolted to the wall and something is done to keep the top half more stable. I’m overly impressed . I like this feature because I want to be aware of my surroundings while in the house. its really a surprise. Beyond that (rather significant! I will keep ordering them as long as they are available. However they look like they’ve already spent a season or two on the road.